Política de envío
Lamporia offers Free Shipping on US order $399 & over (US Contiguous States only). Please note that free shipping offer only applies to the products that are standard in size. Over sized items e.g., LTL and Air-borne shipments are excluded from our free shipping offer unless or otherwise described.
Custom Made & Made To Order ( MTO's) Items
The lead time for custom made and made to order (MTO's) pieces is between 1 to 32 weeks, depending on the size and type of the fixture and any specific custom requests that comes with the order(s). If you have any questions or concerns about the lead times/delivery dates over our made to order (MTO's) Items, please email us to firstname.lastname@example.org before placing an order on our website.
Small Parcel Delivery
Lamporia chooses UPS and FedEx as its preferred carriers for small parcel shipments i.e., shipping box(s) weighing less than 150 lbs. Please note that estimated delivery time for small parcel shipments is between 2 to 10 business days excluding custom made or made to order (MTO's) pieces.
With our Curbside Delivery, the driver will bring the package/box to your address and push the box(s) onto the sidewalk, in front of your house. Estimated delivery time is between 2 to 10 business days excluding custom made or made to order (MTO's) pieces.
IMPORTANT NOTE: The truck might not enter a driveway or road that has limited access or otherwise restricted from heavy truck use.
Threshold Delivery (On-demand Service. Charges apply)
With our Threshold Delivery, you can be sure that your order will arrive in front of your door or the door of your garage, according to your preferences, while having the entire order insured during shipping. Once the truck with your items arrived at the mentioned location, the delivery personnel will unload your items from the truck and take them to the front door of your house or garage, to allow you to take a good look at them. Do note that going up stairs is not included in this type of delivery. Also, the items will not be delivered as mentioned if the delivery unit cannot pass through the entrance of your property. In case the doors must be uninstalled from their hinges to complete the delivery, you will have to support additional fees. Also, the delivery does not include the installation of your items. Estimated delivery time is between 2 to 10 business days excluding custom made or made to order (MTO's) pieces. Please do contact us at 877-871-8726, a toll free number, if you have further questions about the delivery or e-mail us at email@example.com
White Glove Delivery (On-demand Service. Charges apply)
This type of delivery services is the most suitable in case you want to order overweight or large items, although anyone can opt for it if this appears the best solution. During shipping, you items will be fully insured, while you will have them delivered to the preferred room inside your house, which must be on the first floor. Before accepting the delivery, please do inspect it. Also know that the materials used for packing will be collected, as much as possible, by the delivery team (This service may not be available in some areas). You need to have in mind that the delivery won’t be able to be completed if the unit won’t manage to fit through the door. Estimated delivery time is between 2 to 10 business days excluding custom made or made to order (MTO's) pieces. Please call us at 877-871-8726, a toll free number, in case you need more info about the shipping of your order or e-mail us at firstname.lastname@example.org
Please inspect your merchandise carefully upon delivery before co-signing the BOL/Delivery receipt with the driver. If you see the box (s) damaged,open or cracked, let the driver know right away and mark the error on the slip. Please take the photographs of the damages and let our Customer Service Staff know immediately. Please note, we will not be responsible for any damage claims after you check the merchandise satisfactorily and find no error with the item(s) at the time of delivery.
We mainly ship in the Contiguous US States, Canada and Mexico. All other regions/territories and countries are subject to our pre-order shipment approval. Please note, International Shipping rates will be calculated manually to get the accurate shipping charges.
1) Certain products and brands sold by Lamporia.com are not available for International shipping. Please check with us for details before placing an order.
2) Lamporia.com is not responsible for estimating, or paying Customs Duties, Fees, Taxes, and or Brokerage Costs. Also Lamporia.com is not responsible for any product(s) held or seized by Customs or Government Agents: it is the customer’s responsibility to know and abide by all laws, codes, and restrictions on products ordered through Lamporia.com
Shipping & Lead Times
The Lead Time for Custom Made and Made To Order (MTO's) pieces is between 1 to 32 weeks, depending on the size and type of the fixture and any specific custom requests that comes with the order(s).
Some orders may be delivered to your address from our multiple warehouses. Please note, you may receive your order(s) in different dates and times, depending on the type and the quantity of the product(s)
Please note, all shipping charges, sale tax amount (if applicable) and/or all other freight fees, shown in the cart, are for an estimated purposes only and may be changed and invoiced later to the customer if deemed necessary.
Safety & Precaution
Lamporia.com uses all proper materials and precautions to ensure the safety of our customers' items. Lamporia.com does not take any liability for a lost or stolen items after delivery. NO EXCEPTIONS
If there may be any other questions or accommodations you have, please email us at email@example.com
At times, we may run into back ordered situation in our warehouses. You will be notified within 2 business days if your order is back ordered and provided an estimated shipping date. Backorders can usually be filled within approximately 8 to 14 business days if applicable. Upon backorder notification you will be given the option to cancel all or part of the order otherwise it will be shipped as soon as it is in stock. If a backordered item cannot be restocked and delivered, you will be notified via e-mail and it will automatically be cancelled. Please note that backorders terms/guidelines don't apply to the Custom Made or Made To Order (MTO's) Items.
Freight/Shipping fees are estimated only and meant to be applied for the shipping zones in the continent of the USA. These are "Estimates or Estimated Rates" only and are not "Quotes". Exact shipping and handling costs may be recalculated at the time of the shipment and billed to the customer after the order has been placed.
Several factors may impact the actual costs of the freight and can not be calculated until the time of shipping. Examples include air shipping methods which utilize dimensional weight more than actual weight and some heavy items. Lamporia.com does not accept any liability and will not be held accountable for the difference between estimated shipping fees on our site and actual charges.
THERE IS NO GUARANTEE THAT THE SHIPMENT OF YOUR ITEM(S) WILL BE DELIVERED ON TIME WITHOUT THE POSSIBILITY OF ANY UNEXPECTED DELAY. THERE ARE MANY FACTORS TO CONSIDER I.E., TOTAL WAREHOUSE-TO-HOME SHIPPING DISTANCE, BAD WEATHER CONDITIONS, PRODUCT STOCK AVAILABILITY AND HOLIDAYS SEASONS THAT CAN IMPACT THE TIMING/EPA OF THE DELIVERY OF YOUR ORDER(S)